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We believe
it important to have systems working properly at grass roots level.
To make sure that operations run smoothly, all divisions within
Quadron adhere to our service infrastructure:
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Local bases – if we do not have a base
close enough to a client, then we will open one.
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Our 24/7 help desks are an integral support
function of all our operations. Based in our Bristol office,
the professional team is fully acquainted with the business
and can immediately contact the relevant qualified operative
to ensure fast response. Anywhere, anytime.
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Locally sourced qualified trades people,
directly employed, driving liveried vans and wearing branded
work wear and ID badges with photographs. Most are multi-skilled
allowing efficient completion of tasks.
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Vans are equipped with impress stock to enable
work to be completed on first visit. Local suppliers are used
where possible. Sub-contractors must embrace Quadron’s
policies and standards as their own.
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Good client communication, often via on-line
systems for job initiation, progression and completion, coupled
to audio/mobile phones for tradesmen.
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Integrated system for job control, contract
cost jobing and more providing up-to-date management information
on jobs and work in progress.
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Training. At all levels of the organisation from apprentice to director, the aim is to equip the workforce to the highest possible standard
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