With its previous contract with The London Borough of Southwark stretching back to 1996, Quadron was very pleased to re-win this and an additional area in 2004 to create an Integrated Parks and Grounds Management Contract for the entire borough. We have also been awarded a five year extension to the original contract term.
The contract is divided into five areas, each centred around a major park: Peckham Rye, Burgess, Dulwich, Southwark and Geraldine Mary Harmsworth Park. In order to provide effective customer and client liaison in each area, Quadron has mirrored its client's structure and provided a supervisor for each area and head gardener for each of the five major parks.
Historic Dulwich Park has been awarded a BALI National Award in 2010, described by the judge as being one of the best parks he has ever seen: a real accolade to the park's team. The Borough received a further accolade in 2013 with a BALI Principal Award for Burgess Park in recognition of its high standards of maintenance, client satisfaction levels and community involvement, and this was followed with a BALI National Award for Southwark Park in 2014.
Southwark now has 23 Green Flag parks, gaining more each year, with King's Stairs Gardens, Nunhead Green, Salisbury Row Park and Goose Green & Playground being the newest additions in 2015. This is the second highest number of Green Flags held by any Local Authority in England, and great news for the people of Southwark, who enjoy the benefits of local green spaces of the very highest standards.
Quadron introduced electric vehicles into its parks in Southwark. The fleet of Diablines was the largest in the UK at the time, although it has now been replaced with JD E-Gators. With a range of 35 miles and speed limited to 30mph they are ideal for use in parks. They have zero emissions, and being small and light, cause less damage to pathways and grass areas than traditional vehicles. They are cheap to run and popular with staff and parks users alike.
Each park has an active and vocal "Friends of" group, whose meetings Quadron representatives attend. We also encourage group members to join Quadron and client staff on site in "walkabouts". Such face to face contact enables issues to be discussed and mutually resolved and leads to a much closer understanding between the parties.
Steve Cornish (Friends of Russia Dock Woodland Chair) says "Quadron have been our woodlands contractor for three years now. They are doing an excellent job in keeping our 30 acre woodland spic and span. The general public have built up a very good relationship with our two full time Quadron employees, who not only get on with their daily chores but respond to any problems which may arise from day to day. Russia Dock Woodland is only one mile from the City of London in a very built up and urban part of the capital, so we do have a fair share of anti social behaviour which we are gradually getting on top of. I generally meet with the two Quadron employees on a daily basis for any updates or any problems. Quadron's managers meet with us on site or at our regular meetings at all times."
Quadron Friends Newsletters ("Groundbreakers") are also published quarterly and circulated to all "Friends of" group members, by email or hard copy if preferred. Feedback on these has been very positive. The group members like to be kept informed and involved in what is going on with their service.
Our staff and training development has resulted in all staff on the contract attaining a NVQ2 in Amenity Horticulture with a further 15 staff achieving the NVQ3 also in amenity horticulture. Southwark's apprenticeship programme has gone from strength to strength, with apprentice Natalie Meredith having been named as Green-tech's Landscape Apprentice of the Year for 2013 and her fellow apprentice, Paul Sellars, won a London Garden Society award for showing a pride in London through horticulture This ongoing development has meant that we have exceeded client KPI performance scores and continue to strive for improved quality performance across the Borough.
PwC Volunteers, Southwark Park
Quadron Southwark staff qualify World Peace Corps volunteers
as Green Flag judges
Ingeus volunteers help with Staff Development and
conservation tasks in Burgess Park Progression: Dominic Andrews
American Express Volunteers Corporate Volunteering and
help develop Nature Area in Fun Day in Burgess Park
Corporate Volunteers help with Corporate Volunteers help with
Conservation at Southwark's Conservation at Southwark's
Nunhead Cemetery (Part 1) Nunhead Cemetery (Part 2)
Quadron Apprentice Paul Quadron delivers another successful
Sellars wins London Garden Volunteering Day at Dulwich Park
Nunhead Cemetery benefits from Record-breaking performance in
RHS Re-use Scheme Southwark
Garden of Remembrance Training in Conservation and
Renovation Works Volunteers Management
Quadron & Blue Sky continue Southwark Park - BALI Principal
successful relationship to help Award Winner 2014
ex-offenders back to work
Quadron trials herbicide-free Environmental Conservation -
weed control system Training our people
Burgess Park - BALI Principal Apprentice's Story -
Award Winner 2013 Natalie Meredith
Southwark staff turn detective Burgess Park - Head Gardener's
Burgess Park Open Day Nunhead Cemetery Open Day
Charter School Planting at Promoting personal growth
Dulwich Park in Southwark